Terms of Service

1. Services

Clickvertise provides performance marketing services including search engine optimisation (SEO), Google Ads campaign management, Google Shopping management, Meta Ads (Facebook and Instagram) campaign management, and web development. The specific services to be delivered in any engagement are defined in a written proposal or service agreement provided to the client prior to commencement of work.

By engaging Clickvertise and accepting a proposal or making a payment, you agree to be bound by these Terms of Service. These terms apply to all clients, whether individuals or organisations, across all jurisdictions where Clickvertise operates.

2. Payment Terms

Payment is required before work begins unless otherwise agreed in writing. For ongoing retainer engagements, payment is due at the start of each billing cycle. For project-based work, a deposit of at least 50% is required prior to commencement, with the remaining balance due upon project completion or at milestones as specified in the proposal.

Invoices not paid within 14 days of the due date may result in suspension of services until the outstanding balance is settled. Clickvertise reserves the right to charge a late payment fee of 1.5% per month on overdue balances.

All fees are exclusive of applicable taxes unless stated otherwise. Clients are responsible for any taxes, duties, or levies applicable in their jurisdiction.

3. Scope and Changes

The scope of work for each engagement is defined in the written proposal accepted by the client. Any work requested outside the agreed scope — including additional campaigns, platforms, pages, or deliverables — constitutes a change request and must be agreed upon in writing before work commences.

Changes to scope may result in adjustments to the project timeline and fees. Clickvertise will provide a written change order outlining the impact of any scope change. Verbal approvals of scope changes are not binding; written confirmation is required.

4. Results Disclaimer

Marketing results, including search engine rankings, advertising performance, return on ad spend, lead volumes, and revenue growth, cannot be guaranteed. The performance of any marketing campaign is influenced by many factors outside Clickvertise's control, including but not limited to search engine algorithm changes, market competition, ad platform policy changes, client product pricing, and client website quality.

Clickvertise provides professional marketing services based on data, industry best practices, and proven methodologies. We commit to transparency in reporting and to acting in our clients' best interests. Past performance in campaigns managed for other clients does not guarantee equivalent results for new clients.

5. Intellectual Property

Upon receipt of full payment for a project, all work product created specifically for the client — including website code, design assets, ad creatives, and written content — becomes the property of the client. Clickvertise retains no ownership rights over deliverables once payment is complete.

Diagnostic reports, audits, and strategic documents produced by Clickvertise are confidential and are provided for the client's internal use only. They may not be shared with third parties, published, or used as reference material in competitive procurement processes without Clickvertise's prior written consent.

Clickvertise retains the right to reference the client relationship and the nature of services provided (but not confidential results data) for the purpose of marketing and portfolio promotion, unless the client requests otherwise in writing.

6. Termination

Either party may terminate an ongoing service engagement by providing 30 days written notice via email to the other party. During the notice period, Clickvertise will continue to provide services and the client remains obligated to pay for services rendered during that period.

Clickvertise reserves the right to terminate an engagement immediately, without notice, in the event of non-payment exceeding 30 days, or if the client requests activities that violate applicable law, platform terms of service, or Clickvertise's ethical standards. In such cases, fees for work completed to date remain due and payable.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Clickvertise's total liability to the client for any claim arising out of or related to the services — whether in contract, tort, or otherwise — is limited to the total fees paid by the client to Clickvertise in the 30 days immediately preceding the event giving rise to the claim.

Clickvertise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, or loss of data, even if advised of the possibility of such damages. This limitation applies regardless of the legal theory under which the claim is brought.

8. Client Responsibilities

Clients are responsible for providing Clickvertise with timely access to necessary accounts, platforms, assets, and information required to deliver the agreed services. Delays caused by the client's failure to provide required access or approvals may affect timelines and deliverable dates, and Clickvertise shall not be held responsible for resulting delays.

Clients warrant that all content, trademarks, and materials provided to Clickvertise for use in campaigns and projects are owned by the client or that the client has the legal right to use them. The client agrees to indemnify Clickvertise against any claims arising from the use of client-provided materials.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Lebanon. Any disputes arising out of or in connection with these terms that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the courts of Lebanon.

10. Contact

If you have questions about these Terms of Service or wish to discuss any aspect of your engagement with Clickvertise, please contact us at info@clickvertise.com.